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For ClientsMessaging

Messaging

The Messages page is your direct line to your coach — not a group forum (group chats live under Community if your coach enabled them).

Client Messages with the coach thread

What you can send

  • Text — day-to-day questions, updates, and clarifications
  • Audio — short voice notes when typing is inconvenient

Keep coaching-critical context in the app when you can (workouts, meals, check-ins) so your coach can open the same data you see.

Check-in replies

When your coach finishes a weekly check-in, their written response often appears in this same thread as a check-in response. You may also get a push notification if notifications are on.

Open the response to read plan notes or feedback; some replies deep-link back to the check-in for full context.

Notifications

If push is on in the iOS or Android app, you’ll get a lock-screen alert when your coach messages you. Push doesn’t work in a regular browser tab.

Manage push, quiet hours, and other prefs under Settings. More detail: Notifications.

Tips

  • Prefer one clear thread over long email chains outside the app so history stays with your plan.
  • For urgent safety or medical concerns, follow your coach’s instructions and professional care — Messaging is for coaching, not emergency services.
  • If Messages won’t load, try Try again on any workspace error screen, or sign out and back in from the workspace selector.
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